Customer Retention Officer (Kolhapur)

Customer Retention Officer (Kolhapur)

16 Oct
|
BFIL
|
Kolhapur

16 Oct

BFIL

Kolhapur

Job Purpose To maintain strong relationships with existing customers, ensure timely customer visits, collect feedback, support business retention activities, and provide excellent customer service to improve customer satisfaction and retention.

Key Responsibilities

- Visit existing customers as per assigned route and schedule.
- Build and maintain good customer relationships.
- Address customer queries and concerns promptly.
- Encourage customers to continue availing company services.
- Coordinate with branch staff regarding customer requirements.
- Update customer visit reports and maintain records.
- Achieve retention and collection targets assigned by the company.
- Ensure compliance with company policies and procedures.

Eligibility Criteria
- Age: 18 to 32 Years
- Qualification: Minimum 10th Pass
- Experience: Freshers and experienced candidates can apply.
- Vehicle: Own Bike/Scooty is mandatory.
- Documents Required:
- Educational Certificates
- Aadhar Card
- PAN Card




- Driving Licence

Salary & Benefits
- Salary: ₹14,500-15,000/- per month
- Incentives: Performance-based Incentives
- Fuel Reimbursement: As per company policy
- Perks:
- Life Insurance
- Health Insurance for Self and Family

Job Locations Districts: Solapur, Osmanabad, Kolhapur, Sangli, Satara, Pune, Goa

Branches: Barshi, Umarga, Tuljapur, Jejuri, Shirur, Walchandnagar, Baramati, Pandharpur, Mangalvedha, Karmala, Kurduwadi, Sangola, Mohol, Malshiras, Karkamb, Kalamb, Murum, Washi, Lohara, Kavathe Mahankal, Vaduj, Phaltan, Wai, Kudoli, Jaysingpur.

Contact Details

Abhijit Jadhav (HR)

(phone hidden)

Pay: From ₹14,500.00 per month

Benefits

- Health insurance
- Life insurance
- Provident Fund

Work Location: Hybrid remote in Kolhapur, Maharashtra

📌 Customer Retention Officer (Kolhapur)
🏢 BFIL
📍 Kolhapur

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