- Customer Interaction & Support: Manage incoming calls, emails, chats, or in-person visits to address client questions and service requests.

- Issue Resolution: Investigate customer complaints, provide prompt solutions, and handle escalations professionally.

- Relationship Management: Onboard new clients, check in regularly, and foster long-term loyalty and repeat business.

- Data & Feedback Collection: Record and update customer details in a CRM database (such as Salesforce or HubSpot) and gather feedback to improve services.

- Cross-Departmental Collaboration: Coordinate with sales, marketing, logistics, and product teams to align service delivery with client needs.

- Service Promotion: Identify opportunities for cross-selling or upselling products and packages when applicable.

Pay: ₹20,000.00 - ₹32,000.00 per month

Perks

- Cell phone reimbursement

Experience

- Real estate appraisal: 1 year (Preferred)

Work Location: In person

📌 Customer Relation Executive (Noida)
🏢 Tenacious Hub
📍 Noida