- Collaborate with other departments to improve overall customer experience
- Manage and supervise the customer care team to ensure high-quality service delivery.
- Develop and implement effective customer care strategies to enhance customer satisfaction.
- Handle customer complaints and resolve issues professionally and promptly.
- Collaborate with other departments to improve overall customer experience.
- Analyze customer feedback and suggest improvements to processes and procedures.
- Train and coach team members to improve their skills and performance.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Care Manager (Pune)
🏢 Maruti Suzuki India Limited - Hansalpur
📍 Pune
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