Customer Assistance Manager_HOUSING FINANCE-Hardship Assistance Unit_Delhi - Responsible for managing customer assistance specifically in the housing finance sector, focusing on hardship assistance.

- Role involves handling customer queries, providing support and solutions related to financial hardships.
- Requires robust customer management and communication skills to effectively assist clients facing difficulties.
- Likely involves coordination with various internal teams to resolve customer issues.
- The position is based in Delhi, indicating a need for local market understanding.
- The role demands experience in financial services, particularly housing finance or related sectors.
- Candidate should be adept at managing sensitive customer situations with empathy and professionalism.
- May require knowledge of housing finance products, hardship policies, and regulatory compliance.
- The job is managerial, implying leadership and decision-making responsibilities.
- No explicit skills, education, or language requirements were mentioned in the description.

📌 Customer Assistance Manager - Housing Finance Hardship Assistance (New Delhi)
🏢 Kotak Mahindra Bank
📍 New Delhi