- Processes orders/Billing, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
- Develops and maintains positive customer relations.
- Coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
- Substantially impacts the relationship between Honeywell and the customer.
- Process Day to Day Order/Billings/PR
- Clear Backlogs.
- O2C knowledge
- Respond to Customer Queries and Claims (non-Disputes).
- Collaborate with different cross functions for Customer Resolutions and Process Improvement.
- Work with Dispute Team to manage the disputes
Qualifications
Skills Required:
- Any Graduate with minimum 2 years of experience.
- Highly adaptable and able to learn current technologies quickly.
- Encourage & Follow Honeywell Behavior/policies.
- SAP- Order Management
- Salesforce | SAP | Excel | Case Management
📌 Cust Exp Professional (Pune)
🏢 Honeywell
📍 Pune
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