Job highlights

- Customer Feedback : Gather and analyze customer feedback,using insights to enhance the overall customer experience

Manikaran Analytics Limited is looking for CRM to join our energetic team and embark on a rewarding career journey. CRM Strategy : Develop and implement a comprehensive CRM strategy aligned with business goals and customer needs.

CRM Software Management : Oversee the selection, implementation, and management of CRM software, ensuring its effective utilization by the team.

Data Management : Manage and maintain accurate customer data within the CRM system, ensuring data integrity and compliance with privacy regulations.

User Training : Conduct training sessions for team members to ensure proficiency in using CRM tools and understanding best practices.

Customer Segmentation : Utilize CRM data to segment and target customers effectively,



personalizing marketing and communication efforts.

Campaign Management : Plan and execute CRM campaigns to enhance customer engagement, retention, and satisfaction.

Analytics and Reporting : Monitor and analyze CRM performance metrics, providing insights and recommendations for continuous improvement.

Integration : Collaborate with other departments to integrate CRM data with other business systems and processes.

Customer Feedback : Gather and analyze customer feedback, using insights to enhance the overall customer experience.

Automation : Implement automation processes within the CRM system to streamline workflows and increase efficiency.

📌 CRM (New Delhi)
🏢 Manikaran Analytics
📍 New Delhi