Role & responsibilities

Contract & PO Operations

- Process contract, amendment, renewal, termination, and purchase order requests.
- Prepare and submit transactions in applicable contract and procurement systems.
- Manage requests through approval, signature, execution, and closure stages.
- Track progress and proactively resolve bottlenecks to meet agreed timelines.

Quality, Compliance & Governance

- Validate request documentation for completeness and accuracy.
- Ensure adherence to contracting, procurement, and compliance requirements.
- Maintain audit-ready records and supporting documentation.
- Escalate risks, exceptions, and non-standard scenarios appropriately.

Stakeholder Management

- Serve as the primary operational contact for assigned requests.
- Provide timely updates and follow-ups with business stakeholders and approvers.
- Communicate risks, delays, and required actions clearly and professionally.

Operational Excellence

- Maintain accurate tracker and system updates.
- Meet SLA, quality,



and productivity targets.
- Contribute to process improvements, automation initiatives, and knowledge management activities.
- Support cross-training and business continuity efforts.

Required Skills

- Contract and Purchase Order operations knowledge.
- Strong attention to detail and data accuracy.
- Excellent organizational and communication skills.
- Proficiency in Microsoft Excel and collaboration tools.
- Ability to manage multiple priorities in a fast-paced setting.
- Problem-solving and stakeholder management skills.

Success Measures

- SLA adherence and turnaround time.
- Quality and accuracy of transactions.
- Compliance and audit readiness.
- Tracker accuracy and data integrity.
- Stakeholder satisfaction.
- Contribution to process improvement initiatives.

Preferred candidate profile

📌 Contract and PO Operations (Hyderabad)
🏢 CIEL HR
📍 Hyderabad