Overview:

The Client Success Account Manager is responsible for managing a marketing portfolio of high value accounts, acting as the face of the company, and serving as the primary point of contact between the client and our behind-the-scenes magical tech and content teams.

Must-Have's:

- Excellent communication skills (both verbal and written)
- Solid attention to detail
- Ability to manage multiple tasks and know how to prioritze them Leadership and delegation skills
- Customer service mentality characterized by going above and beyond, continually exceeding their expectations
- Ability to perform well under high pressure and time sensitive environments

Description:

- Manage the day-to-day progress and development of all client projects
- Communicate effectively and professionally with key client contacts
- Develop and monitor project timelines
- Provide administrative and client service support on assigned accounts
- Work with dev team, copywriters, CEO, external agencies and other client service team members to ensure work is done on time and exceeds expectations.
- Conduct marketing performance reports confidently.




- Manage client assets and key project information in support of creative work
- Document discussions during client meetings and key internal meetings
- Actively participate in strategic planning sessions, brainstorms and creative meetings with a point of view
- Keep apprised of clients’ brands/products/services/marketing developments and general trends/happenings in advertising
- Ability to interpret brand needs and communicate them back to the Creative team
- Being on top of your clients accounts and having a proactive attitude, reaching out by antipating their needs
- Track projects through all phases from requests through approvals and distribution of final assets to ensure the accuracy and timely execution of projects

Experience:

- 1+ years in account management, client services, project management, or marketing operations
- Agency experience is highly valued; in-house brand roles with cross-functional coordination are also applicable
- Direct client-facing experience — not just supporting an account team — is typically required

Pay: Up to ₹550,000.00 per year

Work Location: In person

📌 Client Success Account Manager (Greater Noida)
🏢 Social Croww
📍 Greater Noida