About Brillaince
Brillaince (a DAV Media product) is a brand and reputation intelligence platform for PR and communications teams. It reads press, social, YouTube, reviews and AI answers from 100,000+ sources in 40+ languages, finds what matters, and gives each team a ranked list of what to do next, with drafts ready to approve. Built in Hyderabad, for brands and PR agencies in India and abroad.
The role
You'll be the person our clients call. You'll set up each current brand, keep what it tracks clean, train its team, and make sure every report gives them something to act on.
What you'll do
- Onboard new brands and agency clients: competitors, people, topics and markets to track
- Tune keywords so dashboards show only real coverage
- Train client teams and run regular check-ins
- Spot clients who aren't using the product and fix it before renewal
What you bring
- 3+ years in PR, corporate communications or a media monitoring firm
- You know what a comms head needs before a board meeting
- Comfortable with data and with saying 'this number is wrong, here's why'
- Clear written English; one or more Indian languages is a plus
How to apply
Apply here on LinkedIn, or email
[email protected] with "Client Success Manager" in the subject line and a few lines on why this role.
📌 Client Success Manager (Hyderabad)
🏢 Brillaince
📍 Hyderabad