Client Servicing Manager / Account Manager – Brand Solutions & Real Estate

We are looking for an experienced Client Servicing Manager / Account Manager to join our in-house Brand Solutions and Real Estate team. The candidate will be responsible for managing stakeholder relationships, understanding business and project requirements, and coordinating with internal creative, marketing, design, digital, and sales teams to ensure the smooth execution of branding and marketing initiatives.

The ideal candidate should have a strong understanding of real estate marketing, brand communication, and creative project management, with the ability to translate business objectives into effective marketing deliverables. This role requires a proactive, organized, and solution-oriented professional who can manage multiple projects, streamline communication, and ensure timely execution aligned with business goals.

They should bring a balance of stakeholder management, creative understanding, project coordination, and business awareness, ensuring that all marketing initiatives are delivered on time, maintain brand consistency, and support the company's overall business objectives.

Key Responsibilities:

- Stakeholder Management: Act as the central point of contact between business teams, real estate project teams, and internal creative and marketing teams to ensure smooth coordination and communication.
- Requirement Gathering: Understand business objectives, project requirements, campaign goals, and stakeholder expectations, translating them into clear briefs and actionable tasks.
- Brand & Marketing Coordination: Coordinate the development and execution of branding, marketing, and communication initiatives across the real estate vertical.
- Creative Team Coordination: Work closely with in-house designers, content writers, digital marketing teams,



and other relevant departments to deliver creative and marketing requirements.
- Real Estate Marketing Support: Coordinate marketing activities for real estate projects, including project launches, brand identity, brochures, presentations, digital campaigns, sales collaterals, and promotional materials.
- Project & Timeline Management: Track project progress, timelines, deliverables, approvals, and dependencies to ensure projects are completed on schedule.
- Briefing & Feedback Management: Communicate requirements and feedback accurately to internal teams, consolidate inputs from stakeholders, and ensure revisions are implemented effectively.
- Cross-Functional Collaboration: Work closely with sales, marketing, business development, and project teams to align marketing deliverables with business priorities and project positioning.
- Quality Control: Review marketing and creative outputs to ensure accuracy, consistency, brand alignment, and adherence to the original brief before final delivery.
- Communication & Follow-ups: Conduct regular follow-ups with internal stakeholders to track progress, resolve bottlenecks, and maintain accountability for deliverables.
- Issue Resolution: Identify potential delays, resource constraints, and communication gaps, and proactively coordinate solutions to ensure uninterrupted execution.
- Brand Consistency: Help maintain consistency in brand messaging, visual identity,



and communication across real estate projects and marketing channels.
- Reporting & Documentation: Maintain project trackers, meeting notes, briefs, approval records, and status updates to ensure transparency and effective project management.
- Process Improvement: Identify opportunities to improve internal workflows, coordination, turnaround times, and the overall efficiency of marketing operations.

Requirements:

- 4–6 years of experience in client servicing, account management, marketing coordination, brand management, or project management, preferably within real estate, branding, advertising, or a creative environment.
- Positive understanding of real estate marketing, branding, and communication requirements.
- Experience coordinating with multiple internal teams and managing projects from briefing to final delivery.
- Excellent written and verbal communication skills, with the ability to interact confidently with senior stakeholders and cross-functional teams.
- Strong understanding of creative workflows, marketing collaterals, digital campaigns, and brand communication.
- Excellent organizational, coordination, problem-solving, and time-management skills.
- Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
- Strong attention to detail and the ability to ensure accuracy and quality across all deliverables.
- A proactive approach, with strong ownership, accountability, and the ability to work independently.
- Candidates based in Mumbai will be preferred and available to join immediately

Pay: ₹35,000.00 - ₹50,000.00 per month

Application Question(s)

- Will you be able to join immediately?

Experience:
- Client services: 3 years (Required)

Work Location: In person

📌 Client Servicing Manager (Mumbai City)
🏢 Resonance Digital
📍 Mumbai City