— Category Associate (Yellow Badge)

Role Summary

Own end-to-end catalog quality, seller/vendor support, and brand protection for the Eyewear category, working closely with Account Managers, brands, and internal teams to keep the catalog clean, compliant, and competitively priced.

Key Responsibilities

Catalog Quality & Data Management



- Analyze GMS sales data to identify seller- and ASIN-level details; coordinate with Account Managers to obtain seller contact information and ASIN data.
- Monitor IDQ (Item Data Quality) scores and missing catalog attributes; ensure top OPS ASINs maintain a catalog score of 95% or above.
- Manage day-to-day catalog tasks: ASIN suppression checks, broken variation fixes, image uploads, UPC/GTIN exemptions, size chart updates, A+ Content creation, and other listing issues.
- Group color and size variations under a single parent ASIN to improve catalog structure and customer experience.
- Conduct weekly ASIN suppression checks (search, offer, and trademark suppression) and coordinate with brands to prioritize reinstatement based on the suppression reason.
- Localize high-GMS ASINs from international marketplaces into the Indian marketplace, including transferring reviews and ratings where applicable.




- Collaborate with brands and internal teams to delink incorrect EAN/UPC mappings and validate/provide documentation to establish correct EAN-ASIN mappings.

Seller & Vendor Support

- Assist vendors and sellers in troubleshooting issues encountered while listing new selection, ensuring a smooth listing process.
- Work with Eyewear Account Managers to communicate with sellers and prioritize Amazon pricing to maintain price competitiveness.
- Resolve buybox suppression issues on buyable ASINs using the Feature Offer Troubleshooter; raise tickets and provide competitor platform pricing as evidence to help regain the buybox.

Brand Protection

- Identify potential fake/counterfeit sellers in the Eyewear category and coordinate with the Brand Protection team.
- Provide brand registry and brand authorization details to support seller blocking actions.

Skills & Qualifications

- Strong analytical skills with experience handling large sales/catalog datasets.
- Familiarity with Amazon seller/vendor catalog systems (ASIN management, IDQ, UPC/GTIN/EAN mapping, A+ Content).
- Experience with brand protection and anti-counterfeiting processes is a plus.
- Solid stakeholder management skills to coordinate across Account Managers, brands, and internal cross-functional teams.
- Detail-oriented, process-driven, and comfortable with recurring operational cadences (weekly checks, SLA-driven ticket resolution).

📌 Catalog & Selection Operations Associate - On contract with Amazon Eyewear (Bengaluru)
🏢 Polkadot Creative
📍 Bengaluru