Job Summary

The techno functional resource shall focus primarily on individual business processes and systems throughout the Finance, Treasury & Analytics functions, however, they also may work with stakeholders of Sales, Supply Chain, and other functional areas as well. This individual will work collaboratively across all the Finance business processes and departments to design, build, test, and implement applications solutions. The primary focus will be on our ERP system, which is Oracle Cloud ERP. The ideal candidate will be capable of quickly understanding business processes, organizing projects and tasks, and communicating at all levels of the organization.

Job Requirements

Business Functional Knowledge

- Partner with business users to define scalable, adaptable and cost-effective processes aligned with current and future business needs.
- Design process improvements with minimal disruption to existing systems while considering the impact on key stakeholders.
- Evaluate proposed changes to ensure the best overall fit for the organisation.
- Serve as an ERP subject matter expert, maintaining strong knowledge of ERP functionality, features, capabilities and modules.
- Identify opportunities to leverage ERP capabilities to improve business efficiency, user experience and cost effectiveness.

Business Requirements & Technical Team Coordination

- Translate business needs into clear IT and functional requirements for process and system changes.
- Lead mid-to-large ERP projects, managing project teams, timelines, priorities, deliverables and stakeholder expectations.
- Lead/co-lead design sessions to identify process gaps, requirements and improvement opportunities.




- Develop detailed functional design documentation for conversions, interfaces, integrations and reports.
- Coordinate with IT development and technical teams throughout the development lifecycle and drive resolution of issues.
- Develop and execute comprehensive testing plans to ensure solution quality and business readiness.

Support & Sustaining Operations

- Monitor implemented systems and business processes to ensure stability, effectiveness and high performance.
- Manage support requests and drive timely, thorough resolution of functional and system issues.
- Partner with vendor support teams to troubleshoot and resolve system performance, processing and application-related issues.
- Support continuous improvement initiatives to enhance ERP processes, functionality and overall operational efficiency.

Education

Minimum Qualifications:

- Bachelor’s degree in business, Finance or Accounting, Economics, or Information Technology.
- Very good understanding of key business concepts, processes, and terminology including Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets and Financial Reporting
- 10+ years of experience with supporting or configuring Oracle ERP systems to enhance functionality.
- 3+ years of Oracle ERP Project Leadership.

Required Skills and Abilities:

- Bachelor’s Degree in relevant field; or 10+ years of relevant experience.
- Effectively use and design AI tools.
- Intermediate to advanced Microsoft Excel skills.
- Ability to work on multiple tasks and to self-manage deliverables, meetings, and information gathering.
- Excellent communication skills – able to present options and solutions in a way that can easily be understood by business users.
- Strong experience on ERP cloud knowledge.

📌 Business Systems Analyst (Bengaluru)
🏢 NetApp
📍 Bengaluru