Role & responsibilities
Ensure exceptional customer service, proactive sales workplace and efficient branch operations, while adhering to regulations/compliance requirements
Overseeing branch operations and its overall functionality.
Focus on retaining existing customers, increasing the customer base and cross selling products and services.
Oversee branch operations, cash management and service quality.
Monitor daily performance of branch staff.Supervising critical areas such as new business development (both retail and institutional), sales channel expansion, team development, and revenue generation.
Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, financial objectives and business plans.
Meet goals and metrics.
Manage budget and allocate funds appropriately
Bring out the best of branchs personnel by providing training, coaching, development and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
Address customer and employee satisfaction issues promptly.
Adhere to high ethical standards, and comply with all regulations/applicable laws.
Network to improve the presence and reputation of the branch and company.
Team sales target.
Maintain the EMI Collection.
Preferred candidate profile
Graduate/Postgraduate with 4 to 8 years of experience in Banking, NBFC, Housing Finance, or Microfinance sectors.
Proven experience in branch operations, sales, business development, and team management.
Strong track record in achieving business targets, customer acquisition, and portfolio growth.
Experience in EMI collections, compliance, cash management, and customer service.
Excellent leadership, communication, and relationship management skills.
Ability to drive branch profitability, team performance, and operational excellence.
Interested candidate can share thier CVs to
[email protected]
Role: Branch Sales Manager (B2C)
Industry Type: NBFC
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category : Retail & B2C Sales
Education: Any Undergraduate
📌 Branch Manager (Hyderabad)
🏢 Pink City Fincap
📍 Hyderabad