BPO Voice Process (Chennai)

BPO Voice Process (Chennai)

16 Oct
|
GRG POLY DYNAMICS PRIVATE
|
Chennai

16 Oct

GRG POLY DYNAMICS PRIVATE

Chennai

- Call Handling: Answer or initiate phone calls within assigned Average Handle Time (AHT) targets.
- Identity Verification: Authenticate customer identities and account details before revealing sensitive or private information.
- Issue Resolution & Escalation: Troubleshoot problems, address complaints, or route complex/sensitive cases to specialized internal teams.
- CRM Logging: Record call summaries, outcomes, and customer data accurately into ticketing or CRM systems.
- Objection & De-escalation: Use active listening and soft skills to calm frustrated callers or handle rejections during sales calls.

Pay: ₹18,000.00 - ₹21,000.00 per month

Work Location: In person

📌 BPO Voice Process (Chennai)
🏢 GRG POLY DYNAMICS PRIVATE
📍 Chennai

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