Job Summary

We are looking for a customer-oriented Bodyshop Advisor to manage accident and insurance repair cases, coordinate vehicle inspections, prepare repair estimates, and ensure timely delivery of vehicles. The candidate will act as a link between customers, insurance companies, technicians, and the bodyshop team.

Key Responsibilities

- Attend to customers visiting the bodyshop for accident repairs, denting, painting, and other bodywork.

- Inspect vehicles and identify visible damages and repair requirements.

- Prepare repair estimates, job cards, and obtain customer approvals.

- Coordinate with insurance surveyors for vehicle inspections and claim processing.

- Assist customers with insurance documentation and claim formalities.

- Follow up with technicians, denters, painters, and spare parts teams to ensure timely repairs.

- Provide regular updates to customers regarding repair status, cost, and delivery timelines.

- Coordinate final vehicle inspection and ensure quality standards before delivery.

- Handle customer queries, complaints,



and service-related concerns.

- Maintain accurate records of job cards, estimates, insurance claims, and vehicle deliveries.

- Achieve customer satisfaction and bodyshop revenue targets.

Required Skills

- Knowledge of automobile bodyshop operations, denting, painting, and accident repairs.

- Understanding of motor insurance claims and surveyor coordination.

- Good communication and customer-handling skills.

- Knowledge of job cards, repair estimates, and workshop processes.

- Basic computer skills and proficiency in MS Office or dealership DMS.

- Robust coordination, follow-up, and problem-solving abilities.

Qualification

- Graduate or Diploma in Automobile Engineering / Mechanical Engineering preferred.

- Relevant experience in an automobile dealership bodyshop will be an advantage.

Pay: ₹10,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Body Shop Service Advisor (Goregaon)
🏢 Modi Auto Group
📍 Goregaon