Key Responsibilities:
- Handle customer interactions through voice and non-voice channels.
- Resolve customer queries and provide appropriate solutions.
- Maintain a high level of customer satisfaction and service quality.
- Understand customer requirements and respond professionally.
- Maintain accuracy while handling customer information and transactions.
- Follow company processes, quality standards, and performance parameters.
- Be comfortable working in rotational shifts.
- Excellent English communication skills.
- Minimum 6 months of BPO experience
Interested candidates Connects with me below details
Digpal Singh Chouhan
M: +91 (phone hidden)
E:
[email protected]
Pay: From ₹420,000.00 per year
Benefits
- Versatile schedule
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
📌 Blended Voice process (Navi Mumbai)
🏢 HIRD Services
📍 Navi Mumbai