Work you will do The key job responsibilities will be to:

- Perform advanced day-to-day administration and operational support for BeyondTrust Password Safe.

- Troubleshoot non-standard IAM and PAM issues, including incident, problem, and change activities.

- Lead onboarding of applications, servers, and privileged accounts into the BeyondTrust Password Safe platform.

- Configure and manage Password Safe features such as Smart Rules, Discovery, Assets, Directory Queries, Access Policies, and Password Policies.

- Build and support minor enhancements and integrations using APIs and standard platform capabilities.

- Lead routine platform releases, version upgrades, security patches, and hotfix implementation.

- Participate in CAB and change activities, including release validation and rollback coordination.

- Drive root cause analysis and follow-through for recurring production issues.

- Coordinate with internal teams and external vendors to resolve application and platform defects.

- Support session recording, logging, reporting, and operational controls across PAM-managed assets.

- Track SLA performance, operational metrics, and service quality for assigned modules.

- Create and maintain SOPs, runbooks, KB articles, and onboarding documentation.

- Lead incident communications and provide clear status updates to stakeholders across teams.

- Train junior team members and support knowledge transfer within the IAM/PAM operations team.

Qualifications and experience Required:

- B.Tech/M.Tech/MS/MBA

- Experience4 to 8 years

- Candidate should have overall 4+ years of experience implementing and managing BeyondTrust Password Safe projects,



aligned to advanced operations and support responsibilities.

- Lead the onboarding process for new applications into the BeyondTrust Password Secure framework and ensure seamless integration of applications into the PAM environment.

- Possess the ability to onboard privileged accounts from a variety of platforms, including Linux/Unix, Windows, Databases and ESXIs etc. into the Password Safe solution.

- Configuring and supporting existing environment integrations.

- Strong experience in advanced troubleshooting, log analysis, and issue resolution, including coordination with BeyondTrust support teams

- Provide expert guidance and support by understanding customer requirements and should have the ability to cater to complex requirements by adhering to PAM best practices, policies, and procedures.

- Experience in applying upgrades, patches, hotfixes, and supporting appliance deployment or migration activities

- Experience with ticketing workflows, incident/change/problem management, CAB participation, and operational governance

- Good understanding of LDAP, SQL, Windows, Linux, Active Directory, DNS, firewalls, VPN, PKI, and related security technologies

- Should have deep expertise in BeyondTrust Password Safe tools (Smart Rules, Discovery, Assets, Directory Queries, Access Policies and Password Policies) to configure, manage,



and optimize privileged account management.

- Establish smart rules within Password Safe to facilitate role-based access for end users on managed servers.

- Leverage APIs to automate tasks, thereby contributing to scalability.

- Exhibit proficiency in setting up session recording and logging configurations.

- Manage various types of privileged accounts, such as service accounts, database accounts, application accounts within Password Safe.

- Implement application-based access control and isolation as required.

- Understand how to access the correct log files/reports and liaise with BeyondTrust Support when faced with issues.

- Exposure to PAM process frameworks and methodologies

- Experience in PRA and configuration of Jump technology to facilitate vendors to access internal systems without the need of a VPN.

- Advanced documentation and presentation skills and well-versed with software development life cycle processes

- Ability to create, plan, and execute advanced IAM trainings and independently drive proof of concepts involving emerging IAM technologies.

- Strong written and verbal communication skills with the ability to provide client-ready updates and documentation

- Participate in audits and provide necessary documentation to support compliance requirements.

- Create and maintain comprehensive documentation for PAM onboarding processes, configurations, and procedures.

Preferred:

- BeyondTrust Certified Implementation Engineer (BCIE)

- Exposure to PRA, PowerBroker, EPM, or related BeyondTrust products

- PMP, CISSP certification, and exposure to other security domains

📌 BeyondTrust PAM - Cyber Operate (Bengaluru)
🏢 Coretek Labs India
📍 Bengaluru