Company Description MyMoneyMantra (MMM) is India’s largest phy-gital marketplace for loans, mortgages, and credit cards, combining physical and digital channels to serve customers efficiently. The company enables individuals to compare products from over 100 financial institutions, simplifying personal finance decisions. Guided by a mission to meet the financial needs of every Indian, MMM focuses on delivering tailored solutions with speed and transparency.

Over the past five years, MMM has originated $4 billion in credit and supported millions of customers in navigating personal finance. Founded in 1989, MyMoneyMantra is headquartered in Recent Delhi, India and continues to grow its footprint across the country.

Role Description This is a full-time Back Office Employee role based in Kharagpur, structured as a hybrid position with a mix of on-site work and some work-from-home flexibility.

The Back Office

Employee will handle data entry, document verification, and record maintenance for loan, mortgage, and credit card applications.

Responsibilities include processing customer applications, coordinating with front-office and sales teams, updating internal systems, and ensuring accuracy and compliance in all transactions.



The role also involves supporting customer service teams with backend information, preparing basic reports, and following standard operating procedures to maintain efficient workflows.

Qualifications

- Candidates should possess strong Back Office Operations skills, including data entry, documentation, and process management.
- Candidates should possess effective Communication skills for clear coordination with internal teams and stakeholders.
- Candidates should possess Customer Service skills to support query resolution and deliver a smooth customer experience.
- Candidates should possess basic Finance skills to understand loan, mortgage, and credit card products and related processes.
- Candidates should possess Sales support skills to assist sales teams with application processing and follow-up activities.
- Proficiency in MS Office and basic computer applications is required.
- Strong attention to detail, organizational skills, and ability to work with deadlines are essential.
- A diploma or bachelor’s degree in commerce, business, or a related field is preferred; prior experience in financial services or back office roles is an advantage.

📌 Back Office Employee (Kharagpur)
🏢 MyMoneyMantra
📍 Kharagpur