B Customer Support Executive (West Delhi)

B Customer Support Executive (West Delhi)

16 Oct
|
Tradais Digital
|
West Delhi

16 Oct

Tradais Digital

West Delhi

We are looking for an articulate, business-oriented B2B Lead Qualification Executive to engage corporate prospects and qualify business opportunities for our automobile and electric vehicle clients.

The role involves outbound calling to company founders, CEOs, CXOs, fleet managers, administration heads, and procurement decision-makers. The candidate should be capable of understanding business requirements, conducting meaningful conversations, identifying potential sales opportunities, and arranging qualified meetings for the client's corporate sales team.

Key Responsibilities

- Make outbound B2B calls to corporate companies, fleet operators, and potential business clients.
- Engage with founders, CEOs, CXOs, fleet managers, and other relevant decision-makers.
- Understand the prospect's business operations, fleet size, vehicle usage, routes, operating costs, and transportation requirements.
- Identify opportunities related to electric vehicle adoption, fleet electrification, cost optimisation, and leasing solutions.
- Conduct skilled conversations in English and manage multiple follow-ups with different stakeholders within the same organisation.
- Assess the prospect's requirements, decision-making authority, purchase intent, budget, and expected timeline.
- Qualify leads based on agreed parameters and schedule meetings for the client's corporate sales team.
- Maintain accurate call records, lead status, follow-up schedules, and qualification details in the CRM.




- Coordinate with internal teams and the client's sales team to ensure smooth lead handover and follow-up.

Required Skills & Qualifications
- Excellent spoken English with strong business communication and conversation skills.
- Ability to communicate confidently with senior-level corporate professionals.
- Strong analytical thinking, business understanding, and problem-solving abilities.
- Ability to understand a company's business model and identify relevant business

opportunities during conversations.
- Good understanding of sales qualification, lead generation, and B2B prospect engagement.
- Ability to discuss business costs, return on investment (ROI), fleet operations, and commercial requirements.
- Strong objection-handling, listening, negotiation, and follow-up skills.
- Professional conduct, confidence, and the ability to work independently.
- Basic knowledge of MS Excel, Google Sheets, and CRM tools.

Preferred Experience
- Experience in B2B telecalling, corporate sales, lead qualification, business development, or appointment setting.
- Experience engaging with founders, CXOs, fleet operators, or corporate decision-makers.
- Knowledge of the automobile, commercial vehicle, logistics, fleet management, or electric vehicle industry will be an advantage

Pay: ₹25,000.00 - ₹35,000.00 per month

Education

- Bachelor's (Required)

Experience:
- B2B sales: 2 years (Required)

Language:
- English (Required)

Work Location: In person

📌 B Customer Support Executive (West Delhi)
🏢 Tradais Digital
📍 West Delhi

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