We are looking for an experienced P2P Global Process Owner / Head of Purchase to Pay to lead end-to-end P2P operations for a large global client. The role will own service delivery, process performance, transformation, governance and continuous improvement across a large-scale 200+ FTE setting.
Key Responsibilities
- Lead end-to-end Purchase to Pay / Procure to Pay (P2P) operations.
- Own SLAs, KPIs, business outcomes, risk, controls and operational performance.
- Lead global process standardization, simplification and process excellence.
- Drive Finance Transformation, automation, GenAI and Agentic AI initiatives.
- Manage invoice processing, PO/Non-PO processing, matching and exceptions, vendor master, supplier governance and payments.
- Drive working-capital optimization, payment controls and touchless processing.
- Manage senior client stakeholders, governance forums and critical escalations.
- Lead transitions, BCP/DRP and operational-resilience initiatives.
- Own tower cost management and P&L;.
- Drive continuous improvement through Lean/Six Sigma and digital solutions.
- Lead and develop senior operations teams including AVPs, Senior Managers and Managers.
Required Skills & Experience
- 18+ years of experience in Finance Operations / Shared Services.
- Strong experience as Global P2P GPO, Head of P2P, Purchase to Pay Leader or equivalent.
- Experience managing large-scale operations of 500+ FTEs directly and indirectly.
- Deep end-to-end P2P knowledge covering AP, invoice processing, PO/Non-PO, matching, exceptions, vendor master, payments and supplier governance.
- Experience in complex multi-country and multi-entity environments.
- Strong Finance Transformation and change-management experience.
- Exposure to ERP, automation, analytics, process mining, GenAI and Agentic AI solutions.
- Strong SLA/KPI, risk & control and P&L; management experience.
- Excellent executive stakeholder management, client governance and communication skills.
- Six Sigma / Project Management certification is an added advantage.
📌 AVPP Global Process Owner (Pune)
🏢 Wipro
📍 Pune