:

- Lead and manage day-to-day IT operations within the plant environment ensuring high system availability and minimal downtime.

- Provide 24x7 operational support for plant IT infrastructure, including servers, networks, CCTV, access control, and industrial IT systems.

- Coordinate closely with plant operations, maintenance, and safety teams to ensure IT systems support uninterrupted production.

- Manage incident response, root cause analysis (RCA), and preventive actions for critical IT outages.

- Ensure compliance with cybersecurity, safety, and audit requirements applicable to plant / industrial environments.

- Oversee vendor management, AMC coordination, and timely resolution of infrastructure and application issues.

- Plan and execute IT infrastructure upgrades, patching, and preventive maintenance with minimal operational disruption.

- Maintain proper documentation, asset inventory, and disaster recovery readiness for plant IT systems.

- Lead and mentor onsite IT support team and ensure adherence to ITIL processes and service standards.

Key technical Skills required :





- Strong hands-on experience in plant / manufacturing IT operations or critical infrastructure environments.

- Expertise in networking (LAN/WAN), firewall, switching, and wireless infrastructure in industrial settings.

- Experience managing server environments (Windows/Linux), virtualization, and backup solutions.

- Knowledge of industrial IT systems such as SCADA, CCTV, access control, and OT network integration (preferred).

- Proven ability to handle critical incident management and uptime-sensitive environments.

- Robust troubleshooting and problem-solving skills under operational pressure.

- Experience in cybersecurity controls, patch management, and vulnerability management.

- Vendor coordination and contract management experience.

- Leadership capability to manage a small onsite IT team and coordinate with central IT teams.

- Good communication skills to interact with plant management and cross-functional teams.

📌 Associate Manager (Bengaluru)
🏢 Pivot Path
📍 Bengaluru