Job highlights

- Experience in Inside Sales, Telesales, Customer Success, or Account Management with robust communication and sales aptitude
- Manage customer relationships, handle inbound/outbound calls, drive upselling and cross-selling, coordinate with teams, maintain CRM data, and achieve sales targets

Associate Inside Sales | Direct Intracity

Experience: 05 Years

Locations: Chandigarh | Goa

Function: Inside Sales | Direct Intracity

Role Overview:

We are looking for an energetic and customer-focused Associate Inside Sales to drive customer retention, revenue growth, and upselling opportunities within our Intracity Logistics business.

Key Responsibilities:

- Manage customer relationships and drive retention & engagement.
- Handle inbound/outbound calls to generate business opportunities.
- Identify customer needs and drive upselling & cross-selling.




- Coordinate with internal teams to resolve customer queries and ensure a positive experience.
- Maintain sales pipeline and customer information through CRM.
- Achieve defined sales, revenue, retention, and engagement targets.

What We’re Looking For:

- 0–5 years of experience in Inside Sales, Telesales, Customer Success, Account Management, or Relationship Management.
- Freshers with strong communication and sales aptitude can also apply.
- Excellent verbal and written communication skills.
- Strong customer-handling and relationship-building skills.
- Target-oriented, proactive, and comfortable with sales calls.
- Basic knowledge of MS Office/Google Workspace and CRM tools.

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