Job Title: Operations Manager / Assistant Operations Manager Facility Management (Soft Services)

We are looking for experienced professionals to manage soft services operations at residential/commercial properties, ensuring high service standards, efficient manpower management, safety, and client satisfaction.

Key Responsibilities:

- Manage housekeeping, pantry, pest control, and landscaping operations.
- Handle manpower hiring, staff deployment, attendance, duty rosters, and training.
- Monitor vendor performance and ensure timely service delivery.
- Conduct regular site inspections and ensure daily checklists are completed.
- Maintain staff grooming, uniform, hygiene, and professional standards.
- Ensure compliance with EHS guidelines, labour laws, and company policies.
- Maintain and update MSDS (Material Safety Data Sheets) and ensure safe chemical handling.
- Manage inventory, consumables, budgets, and operational costs.




- Handle client queries and resolve service-related issues promptly.
- Prepare daily/weekly MIS reports and maintain operational records.
- Ensure staff discipline, service quality, and continuous improvement.

Eligibility Criteria:

- Bachelors degree in Hotel Management, Business Administration, Facility Management, or a related field.
- 8–12 years of experience in Facility Management / Soft Services.
- 4–5 years of managerial experience.
- Experience in residential or commercial property operations.
- Valuable computer skills, including MS Excel, Word, email, and MIS reporting.
- Strong leadership, manpower management, vendor coordination, and client-handling skills.
- Knowledge of safety standards, MSDS, daily checklists, and grooming standards.

📌 Assistant Operations Manager (Mumbai)
🏢 CREST PROPERTY SOLUTIONS PRIVATE
📍 Mumbai