Company Description CanApprove is a multi-national immigration and education consultancy providing legal, immigration, education, and advisory services to clients worldwide. The organization operates 12 offices across Australia, Dubai, Canada, and India, all equipped with modern communication facilities and staffed by trained professionals. With headquarters in Canada, a corporate office in Dubai, and an administrative office in India, CanApprove focuses on delivering accessible and reliable support for clients’ global mobility and education goals.

For over 21 years, teams of qualified consultants, skilled advisors, and instructors have emphasized a client-centric approach, ensuring clear guidance and solutions at every stage of the process. Honesty, commitment, and service quality are central to the company’s mission of providing a smooth, hassle-free experience.

Role Description The Assistant Manager – Immigration Services role is a full-time, on-site position based in Thrissur. This role involves overseeing day-to-day immigration case processing, including documentation review, eligibility assessment, and coordination with internal consultants and external authorities.

The Assistant

Manager will manage client interactions, explain immigration pathways and requirements, and ensure timely follow-up on applications and related inquiries.

Responsibilities include supervising team members, monitoring service quality, maintaining accurate records in internal systems, and supporting the implementation of process improvements.



The role also requires close collaboration with other offices to align service standards and support training initiatives for staff on new policies and regulations.

Qualifications

- Strong knowledge of immigration processes, documentation requirements, and regulatory compliance relevant to major destination countries.
- Client service and communication skills, including the ability to explain complex procedures clearly, handle queries professionally, and maintain a client-centric approach.
- Team leadership and coordination skills to supervise staff, allocate workloads, monitor performance, and support a collaborative work setting.
- Organizational and time-management abilities to handle multiple cases, maintain detailed records, and meet deadlines consistently.
- Proficiency with office productivity tools and CRM or case-management systems for tracking applications and reporting.
- Analytical and problem-solving skills to identify issues in applications and propose effective solutions within regulatory frameworks.
- Bachelor’s degree in a relevant field such as Law, Management, International Relations, or a related discipline; advanced certifications in immigration or legal studies are an advantage.
- Prior experience in immigration services, legal consultancy, or international education advisory is highly beneficial.
- Ability to work on-site in Thrissur, with a professional demeanor, integrity, and commitment to maintaining confidentiality and ethical standards.

📌 Assistant manager immigration services (Kochi)
🏢 CanApprove
📍 Kochi