Job Summary

We are looking for a Aadhaar Seva Kendra Operations to manage end-to-end ASK operations, including centre setup, operator placement, day-to-day operations, business transactions, account-related activities, and achievement of assigned operational and business targets.

Key Responsibilities

- Manage end-to-end operations of Aadhaar Seva Kendra (ASK), including centre setup and operational readiness.
- Coordinate deployment, placement, onboarding and day-to-day management of ASK operators.
- Monitor ASK business transactions and ensure achievement of assigned operational and business targets.
- Ensure smooth functioning of ASK centres and adherence to prescribed operational processes and guidelines.
- Handle account-related activities, reconciliations, transaction monitoring and related operational documentation.
- Track centre-wise and operator-wise performance and identify areas for improvement.
- Coordinate with internal teams, field teams, operators and other stakeholders for resolution of operational issues.
- Ensure timely reporting of business, transaction and operational performance.
- Monitor compliance with applicable processes, service standards and documentation requirements.
- Identify operational gaps and take corrective actions to improve productivity and customer service.
- Support expansion,



activation and operationalisation of ASK centres as required.
- Prepare MIS and periodic reports related to ASK operations, transactions and target achievement.
- Perform any other operational responsibilities assigned by the reporting manager.

Required Skills

- Strong ASK/Aadhaar Operations Management skills.
- Good understanding of business transactions and account-related operations.
- Strong MIS, reporting and data analysis capabilities.
- Good MS Excel skills, including data management, reporting and basic analytical functions.
- Solid coordination and stakeholder management skills.
- Ability to manage operators and field-level teams effectively.
- Target-oriented approach with strong execution and follow-up skills.
- Good problem-solving and decision-making abilities.
- Strong communication and interpersonal skills.
- Ability to manage multiple centres, activities and priorities simultaneously.
- Good understanding of operational compliance and process management.
- Willingness to travel to ASK centres/field locations, as required.

Preferred Experience Candidates with experience in Aadhaar Seva Kendra, CSC operations, banking operations, financial services, customer service centres, field operations or similar service-delivery environments will be preferred.

Eligibility

📌 Assistant Manager - Aadahar Operations (Jaipur)
🏢 Common Service Centres (CSC)
📍 Jaipur