Company Description ANR Business Consulting provides smart, reliable offshore support that helps businesses scale faster and operate more efficiently. The company specializes in recruitment support, virtual assistants, accounting, digital marketing, and IT solutions for a wide range of clients. By combining skilled offshore talent with a client-first approach, ANR Business Consulting enables organizations to reduce costs, increase productivity, and focus on core growth initiatives.

The team offers flexible, scalable business support designed to adapt to changing needs and long-term objectives. ANR Business Consulting positions itself as a trusted partner for companies seeking high-quality remote operations support.

Role Description The Assistant Guest Services Manager is a full-time remote role responsible for supporting the daily operations of guest services and ensuring a high-quality experience for clients and visitors. This role involves overseeing virtual reception and front-desk activities, coordinating schedules, and guiding guest services staff to maintain professional and consistent service standards.

The Assistant Guest Services

Manager will handle inquiries through multiple channels, resolve issues, and support customer satisfaction initiatives. Day-to-day tasks include monitoring service performance, preparing reports,



updating procedures, and collaborating with management to improve processes. The role also requires close communication with internal teams and clients to ensure seamless, efficient, and courteous guest service delivery.

Qualifications

- Candidates should possess strong Supervisory Skills to support, guide, and coordinate guest services staff and workflows.
- Candidates should possess Customer Service and Customer Satisfaction skills to manage inquiries, resolve concerns, and maintain a positive guest experience.
- Candidates should possess clear and professional Communication skills to interact effectively with guests, internal teams, and clients.
- Candidates should possess experience with Receptionist Duties, including managing calls, messages, appointments, and virtual front-desk operations.
- Candidates should ideally have prior experience in hospitality, customer support, or service-oriented roles, with the ability to work independently in a remote workplace.
- Candidates should have strong organizational and time-management skills, proficiency with common office and communication software, and attention to detail.
- A high school diploma is required; a college degree in hospitality, business, or a related field is preferred.

📌 Assistant Guest Services Manager (India)
🏢 ANR Business Consulting
📍 India