Key Responsibilities

- Team Management:
- Lead, motivate, and manage a diverse sales team with experience ranging from 5 to 15 years.
- Set clear performance goals and provide regular feedback and coaching.
- Identify training needs and organize training programs to enhance team skills and knowledge.

- Sales Strategy and Execution:
- Develop and implement sales strategies to meet and exceed sales targets.
- Monitor market trends, competitor activities, and customer preferences to adjust strategies accordingly.
- Collaborate with marketing and product teams to align sales efforts with overall business objectives.

- Customer Relationship Management:
- Build and maintain robust relationships with key customers, including Architects, PMCs, Contractors, Interior Designers, individual customers, trade partners, and key accounts.
- Foster long-term relationships to enhance customer loyalty and increase lifetime value.
- Identify new business opportunities and develop strategies to penetrate new markets.

- Customer Service Metrics:
- Establish and monitor customer service metrics to ensure high levels of customer satisfaction.




- Implement feedback mechanisms to gather customer insights and improve service delivery.
- Address and resolve customer issues and complaints promptly and effectively.

- Performance Monitoring and Reporting:
- Track and analyze sales performance metrics, including sales targets, customer acquisition, retention rates, and market share.
- Prepare and present regular sales reports to senior management.
- Use data-driven insights to make informed decisions and drive continuous improvement.
- Cross-functional Collaboration:
- Work closely with other departments, such as marketing, product development, and operations, to ensure cohesive and effective sales strategies.
- Coordinate with logistics and supply chain teams to ensure timely delivery and installation of flooring products.

Key Competencies
- Strategic thinker with a customer-focused mindset.
- Robust leadership and team management abilities.
- Excellent problem-solving and decision-making skills.
- Ability to build and maintain strong customer relationships.
- Results-oriented with a track record of achieving sales targets.

📌 Assistant General Manager Sales (Bengaluru)
🏢 Square Foot
📍 Bengaluru