- Conduct regular site visits and inspect housekeeping quality.

- Ensure 100% manpower deployment at all assigned sites.

- Monitor staff attendance, punctuality, uniform and grooming.

- Ensure proper cleaning standards and use of housekeeping materials.

- Resolve site-level operational issues promptly.

- Manpower Management

- Manage housekeeping supervisors and housekeeping staff.

- Arrange immediate replacements for absent employees.

- Monitor staff discipline and performance.

- Coordinate recruitment requirements with the HR team.

- Ensure proper staff training and induction.

- Client Coordination

- Maintain professional relationships with clients.

- Attend client meetings and discuss service performance.

- Resolve client complaints within the stipulated timeline.

- Collect client feedback and take corrective action.

- Inform management about major issues and escalations.

- . Reporting and Documentation

- Submit daily site visit reports.

- Maintain attendance, manpower deployment and shortage reports.

- Prepare daily, weekly and monthly MIS reports.

- Monitor housekeeping material stock and consumption.

- Maintain site inspection checklists and training records.

- . Quality and Compliance





- Ensure proper housekeeping standards at all sites.

- Conduct regular quality audits and inspections.

- Ensure compliance with company policies and client requirements.

- Monitor the use of safety equipment and cleaning chemicals.

- Take corrective action for repeated service complaints.

Key Performance Indicators (KPIs)

- 100% manpower deployment at assigned sites.

- Minimum 95% attendance and reporting accuracy, as per company targets.

- Timely resolution of client complaints.

- Regular site visits and submission of inspection reports.

- Improvement in client feedback and service quality.

- Reduction in absenteeism and employee turnover.

- Timely submission of daily, weekly and monthly MIS.

- Proper control of housekeeping materials and operational costs.

- Manpower present and absent.

- Staff shortages and replacement status.

- Client complaints and action taken.

- Housekeeping quality inspection.

- Material requirements.

- Pending issues and next-day action plan.

Pay: ₹30,000.00 - ₹35,000.00 per month

Perks

- Provident Fund

Work Location: In person

📌 Area manger housekeeping (Mumbai)
🏢 stellar security and facility servise
📍 Mumbai