About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.

About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements:

1.

To Achieve

Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3.

Ensure

Adequate feet on Street availability/bucket wise /segment wise 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE 7.

Support

Collection officers in legal /Police issues/Collection Activities Superpowers/ Skills that will help you succeed in this role: 1.

People Management

Skills2. More than 5 years of relevant experience in Collections role3.

Demonstrated





Success and achievement orientation 4.

Excellent Communication

Skills 5. Negotiations skills - solid bias for driving results in a High performance environment 6.

Strong

Relationship and Leadership skills a7.

Working

Knowledge of Computers

Education: Graduation/ Post Graduation preferred Why join us:

- A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities3. A solid 360-degree feedback from your peer teams on your support of their goals4. Respect, that is earned, not demanded from your peers and manager Compensation:

If you are the right fit, we believe in creating wealth for youWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Area Collections Manager - Manager - Guntur - Lending Collections
🏢 Paytm
📍 Guntur