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Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.

Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the worlds leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Inviting applications for the role of RCM AR and Collections Management

Work location: Noida(work from office)

Shift: Candidates must be willing to work 5 days from the office, with a 6:00 AM IST shift start

We are seeking a detail-oriented and proactive Account Receivable (RCM) Process Developer to own and execute end-to-end management of AR Follow-up and Denials Management, Billing & Collection. In this dynamic role,



you will manage follow-up and resolution of outstanding claims with insurance payers and period-end reporting while ensuring accuracy and compliance. You will leverage strong analytical skills to investigate open balance.

The ideal candidate possesses deep, hands-on experience with RCM.

- AR Follow-up role:-

Responsible for timely follow-up and resolution of outstanding claims with insurance payers to maximize reimbursements, reduce AR aging, and minimize revenue leakage.

Responsibilities

- Review and prioritize assigned AR work queues based on aging, payer, dollar value, and follow-up date.
- Follow up on unpaid, denied, rejected, and underpaid claims through payer portals, calls, correspondence, and worklists.
- Initiate corrected claim submission, claim resubmission, reconsideration, or appeal support as applicable.
- Maintain accurate documentation of actions taken, payer responses, next follow-up date, and escalation reason.
- Meet daily productivity, quality, turnaround time, and collection expectations.

Qualifications we seek in you!

Minimum Qualifications

- 1-2 years of AR experience with digital finance operations.

Preferred Qualifications/ Skills

- Working knowledge of healthcare RCM and claim lifecycle.
- Experience working with ERP platforms such as SAP, Oracle, SUN System, Telis or similar enterprise systems.
- Understanding of payer adjudication, denials, rejections, underpayments,



and AR aging buckets.
- Good verbal and written communication skills for payer and internal follow-up.
- Working knowledge of MS Excel and RCM/billing systems.

Why join Genpact?

- Be a transformation leader Work at the cutting edge of AI automation and digital innovation
- Make an impact Drive change for global enterprises and solve business challenges that matter
- Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
- Work with the best Join 140 000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit ' paying to apply or purchasing equipment or training.

📌 AR Specialist - AR and Collections Management (Delhi)
🏢 Genpact
📍 Delhi