Detailed

- Should possesses deep subject matter expertise in handling complex Provident Fund (PF) transfer and closure cases, enabling accurate and timely resolution of employee grievances.

- Should have extensive experience in managing and responding to legal notices issued by the Employees' Provident Fund Organisation (EPFO), ensuring compliance with statutory requirements and minimizing organizational risk.

- Should have thorough understanding of EPFO operations, regulations, and compliance processes, coupled with established working relationships with EPFO regional and government offices, which facilitates faster issue resolution.

- Proficient in calculating, validating, and processing monthly employee and employer PF contributions, including successful submission and reconciliation through the EPFO portal.

- Benefits team member to coordinate with the associate to resolve their query related exclusively for PF and superannuation.

- Maintain an updated repository of FAQs, process flows, and regulatory updates accessible to all employees.

- Encourage employee feedback on query resolution effectiveness to identify process improvements.

- Guide the new joiners during the onboarding process to create the UAN as per the new regulations.

- Educate the active associate and new joiners to complete the E-nomination.





- Organize orientation session for completion of beneficiary nomination center by educating the positive benefits.

- Coordinate with the TAG team for the onboarding associate pending information.

Key Skills

Mandatory Key Skills

- Strong knowledge of PF transfers, withdrawals, settlements, closures, and employee grievance resolution.

- Knowledge of monthly PF contribution calculations, validation, remittance, and reconciliation through the EPFO portal.

- Understanding of EPFO rules, statutory requirements, and compliance documentation.

- Employee Query Management: Ability to handle and resolve employee queries related to PF and superannuation.

- Valuable written and verbal communication skills for employee interactions and stakeholder coordination.

- Ability to ensure accuracy in PF calculations, employee records, documentation, and compliance activities.

- Ability to collaborate with internal teams, EPFO offices, and the TAG team.

- Good understanding of employee benefits and statutory benefit programs.

Good to Have Skills

- Good written & verbal communication skills

- Proactive team player

- Good in Excel, Analytical and problem-solving capabilities

- Attention to detail

- Expert in power point presentation

- Self-motivated with the ability to multi-task and work collaboratively in a team environment

- Valuable understanding of compensation and benefits programs

📌 Analyst - Benefit Shared Services (Chennai)
🏢 Golden Opportunities
📍 Chennai