- Make outbound calls and send targeted emails to warm and cold leads.
- Perform other lead generation activities to expand the pipeline.
- Comfortable making 120+ dials and/or emails per day to engage warm leads and generate new prospects.
Counselling and Conversion
- Conduct virtual one-on-one counselling sessions to understand career goals and recommend suitable programs.
- Provide in-depth, customised information on courses and program outcomes via phone and email.
- Manage the full enrolment journey: follow-ups, objection handling, building urgency, and closing admissions.
- Build and maintain a referral funnel from existing students.
Pipeline Management and Reporting
- Build and manage a structured pipeline of leads at different stages of the enrolment process.
- Record, track, and report all sales activities and outcomes in the CRM on a timely basis.
- Adhere to inside-sales processes, data management standards, and workflow.
- Provide periodic activity reports and actionable feedback to the reporting manager.
- Share market and student insights to help refine product positioning and improve call quality.
Targets and Continuous Improvement
- Achieve weekly, monthly, and quarterly conversion targets.
- Proactively initiate and implement plans to increase sales in coordination with leadership.
- Suggest improvements to scripts, processes, and student engagement strategies.
Preferred candidate profile
- Education: Graduate or Postgraduate from any recognised institute. MBA is an advantage.
- Experience: 3 to 6 years in sales, preferably in higher education or related inbound/outbound conversion roles. Proven track record in lead generation and conversion.
- Sales Skills: Thorough understanding of the sales process; demonstrated ability to close sales and hit targets without micromanagement.
- Communication: Excellent verbal and written communication and active listening skills. Solid phone presence and ability to build rapport quickly.
- Tools: Experience using a CRM; proficient in MS Office.
- Operational Abilities: Ability to manage and prioritise a large pipeline with multiple follow-up stages. Comfortable working in a fast-paced, metrics-driven environment.
- Interpersonal: Self-motivated, entrepreneurial mindset; good cross-cultural awareness to communicate effectively with learners from diverse geographies.
- Other: Robust analytical mindset to gather market/customer feedback and translate it into actionable insights.
📌 Admissions Counselor Sales (Bengaluru)
🏢 Nest Academy of Management Education
📍 Bengaluru
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