Organization: GNIMS Mumbai

Location: Mumbai

Employment Type: Full-Time

Salary: ₹18,000 – ₹22,000 per month

Incentives: Additional performance-based incentives for successful enrollments/admissions

About the Role

GNIMS Mumbai is looking for a confident, energetic, and target-driven Admission Counsellor whose primary responsibility will be calling prospective students, following up on leads, and converting enquiries into confirmed admissions.

This is a calling-intensive role. The candidate will be expected to regularly connect with prospective students and parents, understand their requirements, explain GNIMS programs, maintain consistent follow-ups, and guide interested candidates through the complete admission process.

The role also includes managing leads on the CRM platform, generating new leads, coordinating with external lead-generation platforms, and maintaining proper records of all admission-related activity.

Key Responsibilities

- Make regular outbound calls to prospective students and admission leads.
- Handle incoming admission enquiries and respond promptly to interested candidates.
- Conduct frequent follow-up calls with prospective students and parents.
- Explain GNIMS programs, eligibility, admission process, fees, curriculum, career opportunities, and other relevant details.
- Counsel students and understand their academic and career requirements.
- Convert qualified leads into applications and confirmed admissions.
- Reconnect with old, inactive, and unconverted leads through regular calling.




- Maintain a structured follow-up schedule to ensure no lead is missed.
- Work actively on the institute's CRM platform to record calls, update lead status, add remarks, schedule follow-ups, and track conversions.
- Maintain accurate and updated lead data at all times.
- Generate new prospective student leads through online, offline, referral, and outreach sources.
- Coordinate with education portals, lead-generation platforms, agencies, and other external partners.
- Follow up on leads received through digital campaigns, websites, social media, education portals, and other marketing channels.
- Monitor the quality of leads received from different sources and provide regular feedback.
- Schedule campus visits, counselling sessions, and meetings for interested candidates.
- Assist students throughout the admission process, including applications, documentation, fees, and enrollment.
- Maintain daily and weekly reports on calls made, leads contacted, follow-ups, interested candidates, applications, and admissions.
- Work towards individual and team admission targets.
- Coordinate with the admissions and marketing teams for lead-generation campaigns and admission activities.





Primary Focus of the Role The main focus of this position is calling and lead conversion. The candidate should be comfortable making a high number of calls every day, maintaining persistent follow-ups, handling objections, counselling students, and working towards admission targets.

Candidate Requirements

- Graduate in any discipline.
- Strong verbal communication and convincing skills.
- Comfortable with frequent outbound calling and follow-ups.
- Good interpersonal and counselling skills.
- Target-oriented and performance-driven.
- Basic knowledge of CRM systems, Excel, WhatsApp, email, and digital communication tools.
- Ability to manage multiple leads and follow-up schedules efficiently.
- Previous experience in admissions, education counselling, telecalling, inside sales, customer acquisition, or lead conversion will be preferred.
- Freshers with robust communication and calling skills may also apply.

Compensation & Incentives Fixed Salary: ₹18,000 – ₹22,000 per month In addition to the fixed salary, candidates will be eligible for performance-based incentives for successful student enrollments and confirmed admissions.

Incentives will be linked to individual performance and admission conversions.

Key Skills

Outbound Calling | Admission Counselling | Lead Conversion | CRM | Student Counselling | Inside Sales | Follow-ups | Lead Management | Lead Generation | Education Sales | Admissions | Customer

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person

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