16 Oct
|
Aspire Jobs.ai
|
Ahmedabad
16 Oct
Aspire Jobs.ai
Ahmedabad
ACCOUNT MANAGER - ACCOUNTS RECEIVABLES
(US process)
Aspire Jobs | Full-Time | Night Shift | US Shift
Mode of Work: Work from Office
Reporting To: Operations Head / Founder
Industry: U.S. IT Staffing & Recruitment
Language Requirement: Excellent Spoken & Written English (Mandatory)
ABOUT ASPIRE JOBS
Aspire Jobs is a U.S.-focused IT recruitment and staffing firm dedicated to placing international tech professionals in high-growth American IT roles. We specialize in visa-supported placements, including F-1 OPT, STEM OPT, and H-1B pathways, and are committed to being our candidates' most trusted career partner.
ROLE OVERVIEW
We are looking for a confident, proactive, and results-driven Account Manager to manage post-enrollment payment operations and collections. This role requires strong communication, negotiation, and relationship management skills to ensure timely collections while maintaining a positive candidate experience.
The ideal candidate will be responsible for following up on payments, resolving payment-related concerns, negotiating payment plans when required, and ensuring accurate record-keeping. The role plays a critical part in protecting Aspire Jobs' revenue pipeline while maintaining professionalism and accountability.
KEY RESPONSIBILITIES
- Own the end-to-end post-enrollment payment collection process for active candidates.
- Conduct regular payment follow-ups via calls, WhatsApp, email,
and CRM systems.
- Set clear payment expectations with candidates and secure commitment to agreed payment schedules.
- Track overdue accounts and proactively implement collection strategies.
- Negotiate payment plans and resolve payment disputes professionally.
- Maintain accurate payment records, installment tracking, and account status updates.
- Coordinate with recruitment, enrollment, and operations teams regarding payment-related matters.
- Issue payment reminders, receipts, and overdue notices.
- Identify and escalate high-risk or non-responsive accounts.
- Prepare daily and weekly collection reports for management review.
- Maintain high collection rates while preserving positive candidate relationships.
REQUIRED QUALIFICATIONS & SKILLS
- Excellent spoken and written English communication skills.
- Strong negotiation and persuasion abilities.
- Ability to confidently handle payment objections and difficult conversations.
- Qualified phone etiquette and relationship management skills.
- Experience in collections, account management, customer support, inside sales, EdTech counseling, recruitment operations, or related fields.
- Experience handling installment-based or recurring payment collections is an advantage.
- Experience working with U.S.-based clients or candidates is preferred but not mandatory.
📌 Accounts Receivable Executive (Ahmedabad)
🏢 Aspire Jobs.ai
📍 Ahmedabad