What You Will Do

- To ensure the security and profitability of Lionbridge through efficient and effective credit control of a portfolio of customers
- Chasing customer for payment of due and overdue invoice and converting to payment
- Drive collections by escalating any customer issues in a professional, documented and systematic manner until resolved
- Drive the resolution of collection problems by understanding the issues, articulating those issues and working with the appropriate Lionbridge personnel to resolve in a timely fashion.
- Following up with the customer upon resolution for payment update

- Escalate any bad debt or other concerns to the Team Lead immediately for timely resolution
- To implement and maintain excellent standards of customer service both internally and externally
- Take responsibility for actions on your portfolio of customers,



manages time, prioritizes work and plans ahead

- Ensures that the Lionbridge collection process is followed
- Drive collections to key metrics DSO, over 60 days and cash collection
- Ad hoc projects as they arises

To Be Successful You Will Have
- Excellent communication skills both written and oral

- Valuable listening skills, understands how and when to action
- Proactive manner
- Collections experience in an International Environment
- Ability to work on their own, along with being a Team Player

- Adaptable and flexible
- Customer focused
- Attention to detail
- Results driven
- Business Acumen
- Relevant experience 2 years plus

📌 Accounts Receivable - Collections (Mumbai)
🏢 Lionbridge
📍 Mumbai