Account Manager – Paid Media

Location: Mumbai

Experience: 3–4 Years

Employment Type: Full-Time

Work Mode: On-site

About the Role

We are looking for an experienced Account Manager with a strong understanding of Paid Media and Client Servicing to manage client relationships, drive campaign performance, and ensure successful account delivery and growth.

Key Responsibilities

- Own day-to-day relationships with assigned clients and act as the primary point of contact.
- Understand client business objectives and translate them into effective paid media strategies and actionable briefs.
- Hands-on experience with Google Ads and Meta Ads, including campaign setup, optimisation and performance monitoring.
- Work with paid media teams to plan, execute and optimise campaigns against client objectives.
- Have a strong understanding of paid media concepts and platforms, including P-Max, AI Max, audience targeting, bidding, budgets and campaign optimisation.
- Lead client calls, presentations, performance reviews and campaign discussions.
- Track campaign performance and provide clients with actionable insights and recommendations.
- Coordinate with internal teams to ensure smooth execution, timely delivery and quality output.
- Manage campaign timelines, deliverables, priorities and client expectations.
- Proactively identify challenges, manage escalations and drive timely resolution.
- Build robust, long-term client relationships and identify opportunities for account growth,



upselling and cross-selling.
- Maintain account documentation, trackers, meeting notes and action items.

Required Skills & Qualifications

- 3–4 years of experience in Account Management, Client Servicing or Client Success, preferably within a digital marketing agency.
- Strong hands-on understanding of Paid Media, particularly Google Ads and Meta Ads.
- Should be able to understand and work with Google Ads campaign types, P-Max, AI Max, bidding strategies, audience targeting, budgets and optimisation.
- Experience managing paid media campaigns and understanding performance metrics such as ROAS, CPA, CPL, CTR, CPC and conversions.
- Strong client-facing and relationship management skills with the ability to independently manage accounts.
- Excellent verbal and written communication with strong presentation skills.
- Ability to understand client objectives, challenge briefs when required and provide strategic recommendations.
- Proven ability to manage multiple clients, campaigns and timelines simultaneously.
- Strong problem-solving, stakeholder management and escalation-handling skills.
- Commercial mindset with an understanding of client retention, account growth and upselling/cross-selling.
- Agency experience with exposure to multiple clients/brands is preferred.

Application Question(s):
- Current CTC?
- Expected CTC?
- Notice Period?

Work Location: In person

📌 Account Manager (Andheri)
🏢 Ethinos Digital Marketing
📍 Andheri