We are currently hiring for Customer Support Executives.
Note: Shining stars don't charge any fees in exchange of job opportunities.
Location: Lucknow
Qualification: Graduate & Undergraduate.
Experience: Fresher & Experienced.
Salary: up to 13k-22k in hand + quarterly bonus.
Roles and Responsibilities
- Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and qualified manner.
- Provide accurate information about products/services to customers through effective communication skills.
- Identify opportunities for upselling/cross-selling of relevant products/services based on customer needs.
- Maintain records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex issues that require escalation.
Interested candidates can apply or contact for further details.