17 Oct
|
Webomaze Technologies
|
Panchkula
17 Oct
Webomaze Technologies
Panchkula
- Make outbound calls to customers as per the given database / leads.
- Explain services, offers and promotions to customers.
- Handle customer queries, complaints and provide appropriate solutions.
- Maintain a record of all calls, customer feedback and follow-ups in CRM.
- Ensure high level of customer satisfaction and customer retention.
- Coordinate with internal teams for quick resolution of customer issues.
- Adhere to quality standards and calling scripts as per company policy.
Job Types: Full time, Permanent
Benefits:
- Health insurance
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 2 years (Preferred)
Language:
- English (Preferred)
Work Location: In person
📌 Customer Care Executive (Panchkula)
🏢 Webomaze Technologies
📍 Panchkula