We are looking for a detail-oriented Merchandiser to coordinate customer orders, product development, sampling, production follow-up, quality and shipment schedules for a home textiles manufacturing company.

development, sampling, production follow-up, quality and shipment schedules for a home textiles manufacturing company.

Key Responsibilities

• Coordinate with customers regarding product specifications, pricing, samples and order requirements.

• Handle merchandising activities for home textile products such as bedsheets, pillow covers, curtains, towels, comforters and other textile products.

• Coordinate sample development, approvals and product specifications.

• Follow up with Production, Purchase, Quality and Planning teams to ensure timely order execution.

• Monitor production progress and ensure delivery schedules are met.

• Coordinate fabric, trims, accessories and packaging requirements.

• Maintain order status, costing sheets, sample records and merchandising reports.

• Coordinate quality inspections and resolve product-related issues.





• Communicate with customers regarding order updates, approvals and shipment schedules.

• Coordinate with the Export / Logistics team for documentation and shipment follow-up, where applicable.

• Ensure customer requirements and quality standards are followed throughout the order cycle.

Requirements
• Robust knowledge of Textile / Home Textile Merchandising.

• Order management and production follow-up.

• Customer communication and coordination.

• Product development and sample approval.

• Basic textile fabric, weaving, processing and finishing knowledge.

• Costing, pricing and order documentation.

• Quality standards and inspection coordination.

• Knowledge of MS Excel, ERP and merchandising reports.

Preferred Experience

• 3+ years of experience in Merchandising.

• Experience in Home Textiles / Textile Manufacturing / Export Houses preferred.

• Knowledge of export orders, buyer communication and ship

📌 Merchandiser - Home Textiles (Madurai)
🏢 Smart Work Consultants
📍 Madurai