Job Summary

Serve as a business analyst in a hybrid work model day shift role applying deep expertise in POS basics NCR advanced store and NCR Retalix R8 R10 to translate complex retail business needs into robust system solutions. Collaborate with cross functional teams to enhance store operations optimize transaction flows and ensure stable scalable retail platforms that improve customer experience and operational efficiency.

Responsibilities

• Collaborate with business stakeholders to gather analyze and document detailed requirements for POS basics and integrated retail processes ensuring alignment with store operational goals and compliance needs.
• Translate complex business requirements into transparent functional specifications for NCR advanced store and NCR Retalix R8 R10 enabling technology teams to design solutions that are accurate scalable and maintainable.
• Coordinate with engineering and product teams to validate solution designs confirming that NCR platform configurations and customizations effectively support end to end transaction workflows and promotions.




• Conduct system analysis on existing NCR advanced store and Retalix implementations to identify gaps performance issues and enhancement opportunities that directly improve cashier efficiency and customer satisfaction.
• Develop and maintain detailed process maps data flows and use case scenarios for store operations returns discounts and loyalty functions ensuring that all POS features are well understood and correctly implemented.
• Perform thorough functional testing and support user acceptance testing for NCR based releases verifying that all business rules integrations and reporting outputs meet agreed quality standards before deployment.
• Create and maintain comprehensive documentation including requirements configuration notes test scenarios and user guides so that store teams and support staff can operate and troubleshoot NCR solutions effectively.
• Work closely with operations and finance

📌 Business Analyst (India)
🏢 Cognizant
📍 India