17 Oct
|
Oncare
|
Gurugram
Hiring: Executive – Operations
Location: Gurgaon
Employment Type: Full time
Experience: 1–3 years
We are looking for an Executive – Operations to ensure the smooth day-to-day functioning of our center through coordination, SOP adherence, quality checks, and accurate reporting.
Key Responsibilities
• Coordinate with clinical, front office, billing, pharmacy, diagnostics, housekeeping, and other teams for seamless patient flow
• Act as the point of contact between the center and the central operations team
• Ensure staff follow approved SOPs and flag deviations to the Center Head
• Conduct regular audits of processes, documentation, cleanliness, and service standards
• Track patient feedback and complaints and ensure timely resolution
• Resolve day-to-day operational issues and escalate critical matters
• Prepare and submit daily, weekly, and monthly MIS reports accurately and on time
Requirements
• Graduate in any discipline (degree or diploma in Hospital / Healthcare Administration preferred)
• 1–3 years of experience in operations, preferably in a hospital or healthcare setting
• Strong coordination and follow-up skills
• Working knowledge of MS Excel and MIS reporting
• Good written and verbal communication
• Attention to detail and ability to work under pressure
• Familiarity with HIS or other hospital software (preferred)
📌 Operations Executive (Gurugram)
🏢 Oncare
📍 Gurugram