Job Description: VisionPLUS (V+) CTA RTB Production Support – Technical Lead / Lead Programmer Analyst

• Experience should have 5+ years to 12 Years.
• Strong knowledge of the Cards and Payments domain.
• Hands-on experience in Run-the-Bank (RTB) Production Support.
• Own day-to-day VisionPLUS CTA RTB production support activities.
• Robust experience in L2/L3 batch production support, including batch monitoring, abend analysis, job restart and recovery.
• Proficiency in VisionPLUS, COBOL, JCL, DB2, VSAM, and Mainframe technologies.
• Experience in production incident management, troubleshooting, root cause analysis (RCA), and permanent issue resolution.
• Ability to manage critical production incidents, meet service-level agreements (SLAs), and minimize business impact.
• Experience in batch dependency analysis, job scheduling, and coordination with upstream and downstream application teams.
• Ability to independently analyze complex production issues and drive them through resolution.
• Understanding on the SDLC.




• Take ownership of day-to-day VisionPLUS CTA RTB batch support activities.
• Communication with customer and producing the daily status report.
• Monitor batch execution, analyze failures, perform job restarts, and coordinate recovery activities.
• Investigate production incidents, perform root cause analysis, and implement appropriate corrective and preventive actions.
• Ensure timely incident resolution in accordance with defined SLAs.
• Coordinate with application, infrastructure, scheduling, and business teams to resolve production issues.
• Communicate with customers and provide daily status reports, incident updates, and escalation summaries.
• Lead and mentor junior team members, review technical solutions, and support knowledge sharing.
• Participate in shift handovers and ensure continuity of production support operations.
• Knowledge of REXX and Ezytrieve.
• Experience in team leadership, task allocation, and technical guidance.
• Experience i

📌 VisionPLUS (V+) CTA RTB Production Support – Tech Lead / Lead Programmer Analyst (EXP: 5+ Yrs to 12 Yrs)
🏢 BILVANTIS TECHNOLOGIES
📍 Hyderabad