About The Role
We are looking for a technically competent and service-oriented IT Qualified to support IT infrastructure, network administration, endpoint security, and day-to-day IT operations at designated client offices.
The ideal candidate should have a sound understanding of networking fundamentals, practical experience in IT/ITES projects, and the ability to troubleshoot technical issues while maintaining secure, reliable, and efficient IT infrastructure.
Key Responsibilities
• Network Administration & Infrastructure
Support the design, implementation, configuration, and maintenance of secure and segmented network infrastructure.
Configure, monitor, and troubleshoot routers, switches, firewalls, and related network devices (e.g. Zyxel, Cisco)
Manage and support LAN/WAN connectivity, VLANs, VPNs, and network segmentation.
Troubleshoot network connectivity issues and help maintain network availability.
• IT Support & Troubleshooting
Provide frontline technical support for end-user devices, network connectivity, and endpoint security issues.
Diagnose and resolve IT incidents and service requests within the assigned scope.
Escalate complex or unresolved technical issues to the appropriate authority.
Maintain records of reported issues, actions taken, and resolutions.
• Server & IT Infrastructure Management
Assist in managing server infrastructure and routine IT infrastructure operations.
Support system patching, asset tracking, access control, and operational maintenance.
Maintain IT asset inventories and update relevant infrastructure records.
Follow approved procedures for system maintenance and configuration changes.
• Information Security & Access Control
Support endpoint security and implementation of approved security practices.
Follow access control policies, patch management processes, and IT security guidelines.
Protect confidential information and prevent unauthorised access, disclosure, or transfer of data.
Report security inci
📌 IT Professional- Network Engineer (India)
🏢 WeAddo
📍 India