Job Summary

This hybrid role for DGM IOA Delivery focuses on overseeing end to end Procure to Pay and Operational Procurement delivery for a global enterprise while ensuring seamless process execution compliance and service excellence. The role requires ten to fourteen years of experience driving complex procurement operations and stakeholder outcomes with beneficial exposure to cards and payments and a solid orientation toward optimization risk control and business value creation in a day shift env

Responsibilities

• Drive end to end delivery of Procure to Pay and Operational Procurement services to ensure timely and accurate processing of requisitions purchase orders and invoices across multiple business units in alignment with agreed service levels and quality standards.
• Oversee daily operational workflows across procurement cycles to reduce bottlenecks improve throughput and maintain high levels of process adherence while ensuring hybrid work model coordination between onsite and remote team members.




• Manage procurement related issue resolution by analyzing root causes collaborating with cross functional partners and implementing corrective actions that minimize recurrence and protect business continuity.
• Coordinate closely with finance sourcing and operations teams to ensure that Procure to Pay processes support working capital objectives supplier relationships and compliance with internal controls and external regulations.
• Optimize use of procurement and payment platforms by monitoring performance metrics identifying gaps and defining enhancement requests that improve automation data quality and user experience.
• Guide operational procurement activities such as catalog management spot buys and tactical sourcing to drive cost efficiency policy compliance and timely fulfillment of business needs.
• Monitor key performance indicators for procurement operations tracking cycle times accuracy exceptions and user satisfaction to provide structured reporti

📌 DGM-IOA Delivery (India)
🏢 Cognizant
📍 India