Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Work Location -Bangalore

Key Responsibilities
• Handle inbound and outbound calls from international customers.
• Communicate fluently and professionally in English.
• Understand customer concerns and provide appropriate solutions.
• Resolve customer queries related to products, services, billing, or technical issues.
• Maintain a polite, positive, and professional approach throughout every interaction.
• Meet performance targets for call quality, customer satisfaction, and productivity.
• Maintain accurate customer records and update information in the system.
• Follow company policies, procedures, and quality standards.

Required Skills and Qualifications

• Excellent verbal and written English communication skills.
• Good listening, comprehension, and interpersonal skills.




• Ability to handle customer queries confidently and professionally.
• Strong problem-solving and customer-handling abilities.
• Basic computer knowledge and typing skills.
• Willingness to work in rotational shifts, including night shifts.
• Ability to work in a team-oriented and target-driven workplace.

Candidate Profile
• Freshers and experienced candidates are welcome.
• Candidates should be confident, enthusiastic, and customer oriented.
• A degree is preferred, depending on company requirements.
• Candidates must be comfortable communicating with international customers.

What We Offer
• Attractive salary package.
• Training and development opportunities.
• Career growth in the customer service industry.
• Supportive work environment.
• Performance-based incentives, where applicable.

Interested candidates can apply now

Apply now to start your career in international customer support

• B.E ,B.T

📌 International voice support Executive (Bengaluru)
🏢 Firstsource
📍 Bengaluru