About Alaan
Alaan is an AI-native finance platform for businesses in the Middle East. The platform combines corporate cards, expense management, cross-border payments, accounting automation, treasury, business banking*, and more, with AI doing the work finance teams used to do by hand: coding transactions, chasing approvals and receipts, flagging policy breaches, placing treasury deposits, and closing the books.

Our mission is to simplify finance for businesses so they can save time and money.

Over 3,000 businesses use Alaan, from first-time founders to enterprises like Careem, G42, Tabby, Al Barari, and Rivoli. Since 2022, they have saved more than 2.2 million hours of manual finance work.

Alaan has raised $55Mn to date, including one of the largest Series A rounds in Middle East history, backed by Peak XV (formerly Sequoia India), Y Combinator, 468 Capital, and 885 Capital, among others. Headquartered in Dubai, Alaan has more than 250 employees across its Dubai, Riyadh, and Bangalore offices, with a team that comes from Careem, McKinsey, BCG, Goldman Sachs, Amazon, Revolut,



Rippling, and the world’s leading firms.

Alaan has been named to the Forbes Fintech 50 list, UAE Future 100 list, selected as an Endeavor company, and ranked the No. 1 spend management platform in EMEA by G2.

*Alaan is a fintech company, not a bank. Business bank accounts are issued by ruya.

About the role
Scaled Customer Success is where activated accounts become growing ones. Every account in your portfolio has cleared Implementation, has a validated spend baseline, and has been routed here based on their profile. Your job is to take that starting point and build on it: deeper adoption, higher spend, current products attached, and the right accounts identified for graduation.

As a Scaled CSM, you own a high-volume portfolio of accounts and your job is to move them forward. You work at scale, supported by automation, lifecycle programs, and health signals. But the instinct that drives perfo

📌 Customer Success Manager (Bengaluru)
🏢 Alaan
📍 Bengaluru