Job Purpose
“This position is open with Bajaj Finance ltd.”
Duties and Responsibilities
• Prefer Candidates with retail Collection experience.
• To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned.
• Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified.
• Ensuring legal guidelines are compiled for entire collection structure in letter and sprits.
• Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.
• Ensure adherence to the Code of Conduct.
• Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
• Keeping the write off per cent within risk pricing.
• Handle customer issues escalations.
• Feedback on credit policy based on market conditions.
• Approve waivers on PI as per delegation matrix.
• Ensuring documented feedback and action taken on all cases in soft buckets.
• Ensuring adequate “Feet on Street” availability area-wise / bucket-wise / segment-wise.




• Manage and put support mechanism for legal / police issues.
• Ensuring audit queries are complied with, ensuring corrective and preventive action.
• Manage productivity by fixing productivity parameters for DMA / Agencies / collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers.
• Recruitment of collection officers / area managers.
• Constant evaluation of collection officers/area managers.
Required Qualifications and Experience
"• People Management skills.
• Demonstrated success & achievement orientation.
• Excellent communication skills.
• Negotiation Skills
• Robust bias for action & driving results in a high performance environment.
• Demonstrated ability to lead from the front.
• Excellent relationship skills.
• Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
• Exceptionally high motivational levels and needs to be a self starter.
• Working knowledge of computers."

📌 Executive - Debt Management Services - Rural (Haryana)
🏢 Bajaj Finance
📍 Haryana