We’re hiring: Technical Business Analyst

Contract: 12 months

Experience: 5–6 years

We are seeking a Technical Business Analyst with experience in requirements analysis, high-level solution design, stakeholder management, and Agile delivery. The successful candidate will work closely with business and technology teams on enterprise and telecom CRM initiatives.

Key responsibilities:

- Gather, analyse, and document business, functional, and technical requirements
- Produce BRDs, FRDs, user stories, acceptance criteria, process flows, and functional specifications
- Facilitate requirement workshops, solution discussions, and stakeholder reviews
- Analyse APIs, data flows, system integrations, and business processes
- Conduct gap analyses, impact assessments, and feasibility studies
- Collaborate with product managers, developers, QA teams, and architects
- Support backlog grooming, sprint planning, UAT, and release activities
- Validate delivered functionality against approved requirements




- Manage requirement changes and maintain end-to-end traceability
- Identify and communicate risks, dependencies, and implementation challenges
- Support production rollout and post-release validation

Required skills:

- 5–6 years of Technical Business Analyst experience
- Robust requirements-analysis and user-story-writing skills
- Experience in high-level solution design
- Strong stakeholder-management and communication skills
- Proficiency in SQL, REST API analysis, Jira, and Confluence
- Strong knowledge of Agile practices, UAT, and release activities
- Previous experience in a large-scale telecom CRM transformation programme
- Experience with Salesforce, telecom CRM, or comparable enterprise platforms
- MBA or equivalent business-related degree

Experience with Postman, Swagger/OpenAPI, UML, BPMN, Azure DevOps, Power BI, Figma, Visio, cloud platforms, and microservices is advantageous.

📌 Technical Business Analyst (Maharashtra)
🏢 Aitek Group
📍 Maharashtra