Customer Support Executive ( Voice & Chat Process)
Work From Home
We are looking for enthusiastic and customer-focused professionals to join our support team.
? Location: Work From Home
? Experience: 1–3 Years
?️ Language: Hindi and English (Mandatory)
Key Responsibilities:
- Handle customer queries through Voice & Chat support
- Provide timely and accurate resolutions to customer concerns
- Troubleshoot basic technical issues and guide users effectively
- Escalate complex issues to the relevant teams when required
- Ensure high customer satisfaction and service quality
Requirements:
✔️ 1–3 years of experience in Customer Support / Voice Process / Chat Support
✔️ Robust communication skills (spoken and written)
✔️ Good technical aptitude and troubleshooting skills
✔️ Customer-first approach with excellent problem-solving abilities
✔️ Stable internet connection and work-from-home setup
📌 Support Executive (Karnataka)
🏢 Primetrace Technologies
📍 Karnataka
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