Senior SuccessFactors Talent Management Analyst

We are seeking an experienced SAP SuccessFactors Talent Management professional to support and optimize the Talent ecosystem. This role will focus on Talent Development and partner with HR, HRIS, IT, and delivery teams to translate business needs into scalable solutions.

Key Responsibilities:

Talent Management Configuration and Support:

- Configure and maintain SuccessFactors Talent modules, including Performance & Goals, Calibration, Succession, Development, Career Worksheet/Explorer, Growth Portfolio, Opportunity Marketplace, Talent Intelligence Hub, Job Profile Builder, and LMS-related talent touchpoints.
- Build, modify, and support PMGM templates, goal plans, performance forms, route maps, rating scales, competencies, sections, field visibility, permissions, launch settings, and annual cycle setup.
- Perform and validate XML updates for Talent templates, including change tracking, lower-environment testing, regression validation, and production deployment coordination.
- Configure calibration sessions, succession plans, talent pools, nominations, readiness ratings, matrix grids, development goals, career paths, and related talent review components.
- Set up and troubleshoot Role-Based Permissions, target populations, permission groups, proxy access, administrator access, MDF objects, picklists, business rules, scheduled jobs, notifications, and data imports.
- Investigate and resolve configuration issues related to form launches, route map behavior, goal visibility, calibration access, succession data, development plans, learning assignments, reporting outputs, and integration handoffs.

Business Partnership and Solution Delivery:

- Partner with HR, Talent Development, HRIS, and business stakeholders to define and document requirements.
- Translate requirements into functional designs, configuration decisions, test scenarios, and support procedures.
- Lead solution walkthroughs, demonstrations, and readiness reviews with stakeholders and leadership.
- Communicate status, risks, dependencies, and decisions, coordinating with cross-functional teams and vendors through resolution.

Product Innovation and Emerging Capabilities:

- Assess new SuccessFactors Talent capabilities, including AI-enabled functionality, Opportunity Marketplace, Career Worksheet, Career Explorer, and Growth Portfolio.
- Evaluate business value, process and data readiness, security, integration dependencies, and user experience.
- Support demonstrations,



pilots, roadmap recommendations, and release-impact assessments with Talent Development and HRIS leaders.

Documentation and Knowledge Transfer:

- Maintain functional designs, configuration workbooks, process flows, test scripts, release notes, user guides, and knowledge articles.
- Document key decisions, dependencies, security and integration impacts, and provide knowledge transfer to support teams and process owners.

Integrations, Data, Security, and Reporting:

- Support Integration Center jobs and Talent integrations across SuccessFactors and connected platforms.
- Analyze Employee Central dependencies, interface failures, data issues, schedules, outputs, and downstream impacts with technical teams.
- Ensure data integrity, role-based access, governance compliance, and accurate People Analytics and SuccessFactors reporting.

Testing, Release, and Operational Support:

- Develop test plans and scripts, coordinate integration and user acceptance testing, and track defects through closure.
- Assess SuccessFactors releases and recommend testing, configuration, communication, and adoption actions.
- Support deployment, cutover, hypercare, incident triage, root-cause analysis, and documented resolution.

Required Qualifications:

- 5 years of hands-on SAP SuccessFactors Talent Management configuration experience, with depth in Performance & Goals, Calibration, Succession, Development, Career Development, and Learning-related talent processes.
- Experience building and maintaining PMGM templates, including goal plan templates, performance form templates, route maps, rating scales, competencies, sections, permissions, field visibility, form launch settings, and cycle setup.
- Ability to perform XML updates for Performance, Goal Management, Succession, and Development templates, including validating syntax, updating template logic, testing in lower environments, and coordinating promotion to production.
- Hands-on experience configuring Calibration sessions, templates, views, rating sources, dashboard layouts, facilitator access, calibration permissions,



and supporting annual calibration process execution.
- Experience configuring Succession and Development objects such as talent pools, nominations, readiness ratings, matrix grid reports, career worksheets, development goals, learning activities, role readiness, and career paths.
- Strong understanding of Role-Based Permissions, target populations, permission groups, permission roles, proxy access, administrator access, and how security changes impact forms, templates, calibration, succession, reporting, and user experience.
- Experience configuring MDF objects, picklists, business rules, workflows, scheduled jobs, email notifications, data imports, employee profile elements, and cross-module dependencies with Employee Central.
- Ability to troubleshoot configuration issues related to form launches, route map behavior, goal visibility, template permissions, calibration access, succession data, development plans, learning assignments, and reporting outputs.
- Experience supporting Integration Center jobs, file extracts, scheduled interfaces, data mapping, validation errors, load failures, and coordination with middleware or downstream system owners.
- Ability to create and maintain configuration workbooks, XML change logs, technical design notes, test scripts, regression test evidence, deployment checklists, cutover steps, and production support documentation.
- Experience reviewing SuccessFactors release updates, identifying technical impacts, validating opt-in features, testing configuration changes, and preparing recommendations for Talent and HRIS stakeholders.
- Consultant-level ability to analyze requirements, recommend scalable configuration options, explain technical trade-offs, identify risks, and deliver with minimal direction in a global support model.

Preferred Qualifications:

- SAP SuccessFactors certification in a relevant Talent module.
- Knowledge of People Analytics and SuccessFactors reporting.
- Experience in GCC, shared services, or global support model.
- Familiarity with release management, change control, role-based permissions, audit support, and Agile delivery.

Success Measures:

- Reliable delivery of Talent enhancements, recurring processes, releases, and production support.
- Transparent stakeholder communication, reusable documentation, and effective knowledge transfer.
- Improved user experience, data integrity, process consistency, and operational readiness.

📌 Senior SuccessFactors Talent Management Analyst (India)
🏢 NS Global
📍 India